Privacy
Privacy Policy
Last updated · 2026-05-13
This Privacy Policy describes how Hisabi ("we", "us", "our") collects, uses, and protects information when you use the Hisabi mobile application, dashboard, and related services.
Information we collect
We collect information you provide directly — name, email address, phone number, company details — and information generated automatically through your use of the service, including device identifiers, IP address, transaction history, and loyalty point balances.
How we use your information
We use your information to provide and improve the service, process loyalty transactions, communicate with you about your account, send transactional emails, prevent fraud and abuse, and comply with legal obligations.
Sharing of information
We do not sell your personal information. We share data only with merchant partners you transact with (limited to the data required to award and redeem points), service providers acting on our behalf, and authorities when required by law.
Data retention
We retain your information for as long as your account is active and as needed to provide the service. You may request deletion of your account at any time by contacting us.
Your rights
You may access, update, or delete your personal information, withdraw consent, and request a copy of your data. Contact us to exercise these rights.
Security
We use industry-standard safeguards — encryption in transit, hashed credentials, and access controls — to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.
Children
Hisabi is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated by updating the date below and notifying you in-app or by email.
Contact
Questions about this policy? Email [email protected].